Hello, our dear client! If you don’t know how to reset your printer waste ink pad counter, we can help you solve that problem. We reset your printer online using a USB redirection.
INSTALL THE FOLLOWING PROGRAMS TO PERFORM AN ONLINE RESET
1. Download and install the Virtual Private Network (VPN) here
2. After installing, open the VPN and click “Join Network”
- Send your message to us
- Our support team will respond to you
- Make sure that the printer error is “Ink pad needs service” or “ A printer’s ink pad is at the end of its service life”
- Book an appointment with us
- Connect your printer to your PC with an internet connection
- Download remote software such as Ultraviewer. Download it here
- Our support team will connect to your PC remotely
To book an appointment, you need to purchase our service here:
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